GM Nova
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Posted - 2008.10.08 17:48:00 -
[1]
Dear players.
Most of my time these days is spent investigating and fixing accounts which have allegedly been hacked. This has always been a problem but it seems to be gaining momentum.
Vast majorities of hacking instances is caused by players sharing their account details and are not hacked in any way. Some 18 months ago I wrote a Dev Blog on the issue where I discussed this problem. You can read it here.
As I mentioned, recently we have seen an increase in ôhackingö cases. I want to reiterate that if you share your account login information with anyone, you are at risk of being robbed of your account, character and assets. Damages that result from ôhackingö or account sharing can in some cases not be repaired by us. So, please, please, please, do NOT share your account with anyone at all, and if you have done so, change your password at once.
We have also seen various phishing attempts, most recently on youtube where players were asked to send their account name and password to a certain hotmail address under the guise of teaching players how to hack other Eve accounts. We have also seen adverts for macro programs, money spawn programs and other bogus cheat programs whose only purpose is to inject a keylogger in to the curious personÆs computer. None of these marvelous cheat programs work and are only designed to rob your account.
We have seen ISK sellers rob their customers of the very ISK they purchased. We have seen long time friends steal from each other and lose their precious friendship, one of the most valuable things in personÆs lives.
We are also told that various alliance forums have been attacked by hackers and in some cases been successful. What we have seen so far is that those players who have the same username as their characternames are prime targets, as they sometimes register on these forums with their characternames and use the same password for the forums as they would for EVE. This is an eccentric habit for some, to use the same password for everything.
This is a good time to remind you that computer hacking is not only a despicably immoral thing to do, but it is illegal in most civilized countries, carrying severe punishments in some. Hackers are criminals.
In conclusion we ask you to please make sure your EVE password is unique, and that you never, ever share your account with anyone. Never try out or use any ôcheatö or macro programs. Never answer emails or offers where you are asked for your account name and password, as we will never ask for this under any circumstances. Never visit ISK sellers websites as some of them are designed to install a Trojan virus on visitorÆs computers. The potential for damage is huge and has ruined the game experience for many players. We will do whatever we can to help players but in some cases the damage is irreversible.
Please be on your guard.
Best regards,
GM Nova
Senior Game Master
GM Nova
Senior Game Master
EVE Online Customer Support |